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Obtaining the Salesforce Health Cloud Accredited Professional certification can provide several benefits to individuals working in the healthcare industry. It can help them demonstrate their expertise and knowledge to potential employers, increase their credibility and marketability, and potentially lead to career advancement opportunities.

Salesforce Health Cloud Accredited Professional is a certification exam designed for professionals who are interested in working with Salesforce Health Cloud. The Salesforce Health Cloud is a platform that helps healthcare providers to manage their patients' medical information in a secure and efficient way. It enables healthcare professionals to collaborate and communicate with each other, as well as with their patients, to provide the best possible care.

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Salesforce Health Cloud Accredited Professional is a certification program that is designed for professionals working in the healthcare industry. It is an exam that tests an individual's knowledge and expertise in implementing and using Salesforce Health Cloud, which is a healthcare-specific CRM (customer relationship management) platform. Health-Cloud-Accredited-Professional exam is intended for healthcare professionals, administrators, and consultants who are responsible for implementing and managing Salesforce Health Cloud in their organizations.

Salesforce Health Cloud Accredited Professional Sample Questions (Q16-Q21):

NEW QUESTION # 16
A pharma customer requires a scheduling tool to book infusions with multiple steps as part of its Health Cloud implementation. It needs a solution for care coordinators to book appointments without having to manually check availability and resources themselves.
Which solution should a consultant recommend?

  • A. Salesforce Scheduler
  • B. Intelligent Appointment Management
  • C. Advanced Therapy Management
  • D. Procedure Scheduling

Answer: B

Explanation:
A is correct because Intelligent Appointment Management (IAM) is a solution for care coordinators to book appointments without having to manually check availability and resources themselves. IAM aggregates multiple scheduling engines, such as Salesforce Scheduler or Electronic Health Record (EHR) scheduling engines, or both, so that schedulers and patients can see all available appointments in one place. IAM also supports complex appointment types, such as infusions, that require multiple steps or resources.


NEW QUESTION # 17
Bloomington Caregivers needs to easily view all of the complex associations between patients, personal relationships, healthcare practitioners, other people, and organizations in healthcare.
Which Health Cloud feature should a consultant leverage to meet this requirement7

  • A. Actionable Relationship Center
  • B. Patient Card
  • C. Enhanced Timeline
  • D. Care Team

Answer: A

Explanation:
Actionable Relationship Center can help Bloomington Caregivers to easily view all of the complex associations between patients, personal relationships, healthcare practitioners, other people, and organizations in healthcare. Actionable Relationship Center displays a graphical representation of the relationships between the record and other records in Health Cloud, such as Account, Contact, Care Team Member, Referral, and Care Plan. Users can also perform actions on the related records, such as creating tasks, sending messages, or updating fields.


NEW QUESTION # 18
Which two health cloud specific setting must be configuration .......... Health cloud org has lightning experience enabled person account......... (Choose two)

  • A. Disable "Use Individual Data Model" in custom setting
  • B. Enable "Use Person Accounts" custom setting.
  • C. Under Custom Metadata Types, Update the Health cloud 'HCFeature'...
  • D. Under Custom Metadata Types, enable the Health cloud Setting
  • E. Under Custom Metadata Types, Create a mapping records for Person accounts.

Answer: C,E

Explanation:
nder Custom Metadata Types, Update the Health cloud 'HCFeature'... and Under Custom Metadata Types, Create a mapping records for Person accounts (E) are two Health Cloud specific settings that must be configured in a Health Cloud org that has Lightning Experience enabled person account. Under Custom Metadata Types, enable the Health cloud Setting (A) and Disable "Use Individual Data Model" in custom setting (B) are not required settings for Health Cloud. Enable "Use Person Accounts" custom setting (D) is not a valid setting in Health Cloud.


NEW QUESTION # 19
Bloomington Caregivers needs to use the objects foi the Clinical data model as part of its new Health Cloud implementation, Which preference should Bloomington Caregivers' administrator ensure is enabled?

  • A. FHIR-Aligned Data Model org preference
  • B. linical Data Model org preference
  • C. Clinical R4 Model org preference
  • D. FHIR-Aligned EHR Data Model org preference

Answer: A

Explanation:
The FHIR-Aligned Data Model org preference is the preference that Bloomington Caregivers' administrator should ensure is enabled to use the objects for the Clinical data model as part of its new Health Cloud implementation. This preference enables the Clinical data model, which is a FHIR R4-aligned data model that captures information from an Electronic Health Record (EHR) system via integration middleware1. The Clinical data model is built on Salesforce core, with no reference to package entities, and supports only the attributes that Health Cloud users need, not all attributes in every FHIR R4 resource2. The Clinical data model is the successor to the original EHR Data Model, which was built on the managed package and followed the FHIR R1 standard2.
Reference:
1: Clinical Data Model | Salesforce Health Cloud Developer Guide | Salesforce Developers 2: Explore the Clinical Data Model Unit | Salesforce Trailhead


NEW QUESTION # 20
Which add-on license enhances Health Cloud to allow you to highlight times when a patient is most likely to attend an appointment ?

  • A. Einstein Activity Capture
  • B. Einstein Bots
  • C. Einstein Vision
  • D. Einstein Analytics Predictions

Answer: D

Explanation:
Einstein Analytics Predictions is an add-on license that enhances Health Cloud to allow you to highlight times when a patient is most likely to attend an appointment. It uses machine learning to analyze historical data and generate predictions based on various factors2. Einstein Vision, Einstein Bots, and Einstein Activity Capture are not related to this use case.


NEW QUESTION # 21
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